Novotel London Brentford, Brentford

The hotel provides free WiFi, excellent facilities, and comfortable rooms with twin beds. The service from the front desk, room service, and housekeeping was professional and efficient. The location, although not far from the tube, is currently affected by road works. The dining options include gluten-free products, but some items are only available at room temperature.

The hotel is conveniently located near the motorway with ongoing road works, making it more suitably located. The rooms offer a good shower, comfy bed, and complimentary water bottles, ensuring a comfortable stay. The service at the reception desk could use improvements, lacking in the professional guarantee, but the on-board manager's apology was appreciated. While the area may seem strange, it provides easy access to Heathrow airport and nearby train stations. The dining experience, based on a B & B basis, can be a bit limited with some items only aired in temperature. However, the hotel's facilities are well-maintained and offer a range of services.

The hotel is situated in a more suitably located area, near the motorway where there are ongoing road works. My room was clean and comfy, and the staff provided excellent service, even going the extra mile to fulfill a special request. However, the dining experience lacked variety in temperature for some items. The facilities were top-notch, offering a great overall stay with good value for money.

I had a mixed experience at the hotel. The rooms offered fantastic views and had a comfy bed, but the service was lacking professionalism at times. The location, although strange, was suitably located with easy access to local restaurants. Dining options were limited, but the home-made ice cream was a nice touch.

I was delighted with the pleasant stay overall. The rooms were comfortable, with a bath but only one Queen bed instead of the expected two sofa beds. The hotel service was outstanding, with a special touch like receiving a cupcake with a candle upon request, although one staff member fell short in professionalism. The location of the hotel was convenient, close to the South Ealing station on the Underground but situated in a slightly unusual area. The dining experience, while offering a selection of local cold cuts, had some items served at the wrong temperature. The facilities were adequate, meeting my basic needs.